Orders will not be dispatched until payment in full has been received and Ministry Of Swimming is satisfied with the integrity of the order.
When we receive your order we'll send you a confirmation email of your purchase. This will contain an invoice number of the item/s and its cost. We also send you your tracking number once the item has been dispatched if courier has been used. Please note Overseas Orders are now with DHL tracking Please contact us if you would like tracking and we can also send with DHL tracking fast post.
SHIPPING TIMES & DELIVERY:
NATIONAL orders are sent using Fastway couriers. THIS SHIPPING METHOD IS FULLY TRACKED AND TRACED and although we endeavour to deliver to you overnight it can take 2-4 working days to arrive after your payment has been confirmed. If our order has not arrived by then please email firstname.lastname@example.org with your order number and contact details.
If you are in a rush to get the goods, please let us know and we will do our best to get things moving faster.
(All NZ orders are trackable.) Overseas orders can be trackable now with DHL courier . Please email for quote. Please when ordering leave your phone number as couriers require this to fill in the delivery form.
We do not deliver to RURAL addresses unless you tick the rural option of shipping and pay the extra $10.
We cannot ship to PO BOXES or Private Bags as the couriers DON'T deliver. So just give us your Auntie or Grandma's address and then you can take over from there.
Please be advised that every country has different customs laws and your product may incur other charges whilst in transit. Ministry Of Swimming is NOT responsible for these charges. But we will do our best to send it to you the cheapest, fastest and safest way we can.
Go Swimming LTD NZ proudly new Zealand owned.